Playbook: designers
Design workflows for AI products: clarify roles, show uncertainty, prevent dark patterns, and keep humans able to undo.
What it is
Design workflows for AI products: clarify roles, show uncertainty, prevent dark patterns, and keep humans able to undo.
Why it matters
Capability without interaction design creates overtrust and support debt.
How it works (plain)
May draft: wireframe copy, empty states, onboarding outlines. Must human: final UX for irreversible actions; accessibility sign-off; brand-critical visuals. Verify: WCAG paths; disclosure that content is AI-assisted when required.
Try it
Add an undo and a source link to one AI mock screen.
Myths
- ⚠️ Myth: Anthropomorphic avatars equal trust.
- ✓ Reality: Clear agency and controls equal trust.
Sources
- Course 26 HAI; Course 20 accessibility; Course 22 overview
- https://www.w3.org/WAI/ ↗
