Everything you need to use AI Nerd Network — from the Live Feed and company directory to subscriptions, billing, tools, the Learning Center, stocks, and Best of AI voting. Expand a topic below or jump from the sidebar. If you still need a human, use Connect or support@ainerdnetwork.com.
Each section opens on click. Most issues that need a person on our side are handled through Connect — you do not need to hunt for a separate support form.
The Live Feed is a continuously refreshed stream of verified AI headlines from labs, tech press, and AI-native publishers. It is separate from the Weekly Brief, which is a curated Monday editorial desk. You can also pull the machine-readable RSS at /api/feed.
Why this happens: The ingest pipeline runs on a schedule. A source may be temporarily unreachable, or your browser may be showing a cached page.
What to do: Hard-refresh the page (Ctrl+F5 / Cmd+Shift+R). Wait for the next ingest cycle. If the feed still looks broken after several hours, contact us on Connect with the page URL and a screenshot — editorial feed issues are reviewed by our team, not fixed from your browser.
Why this happens: Sources sometimes move or delete articles after we ingest them.
What to do: Note the headline title and approximate time you saw it, then message us on Connect so we can flag or remove the bad link.
Why this happens: We verify links before publishing. Stories from unlisted sources, paywalled previews we cannot confirm, or duplicate posts may be skipped.
What to do: Check the Weekly Brief for editorial picks, or suggest a trusted source on Sources. For missing items you believe should qualify, use Connect.
AI Nerd Network maintains two related but different listing paths: the AI Companies directory (major labs and platforms we track editorially) and builder listings tied to subscriptions, the Market, and Best of AI nominations.
Every user-submitted listing is reviewed by a human before it goes live. We check that the URL resolves, the product is AI-related, the category is correct, and the listing is not spam or a duplicate. This usually takes a few business days during active seasons; peak voting windows may take longer. We may edit display text for clarity, move a listing to a better-fitting category, or decline entries that do not meet program rules. You will not receive an automatic email for every decision yet — if you need a status update, use Connect → List my project.
Why this happens: Editorial suggestions are queued. We prioritize widely used platforms and verify official product URLs before publishing.
How to fix: Allow several business days. If it has been more than two weeks, reply via Connect with your original submission date and platform URL.
Why this happens: Categories are strict so voting stays fair. A chat bot listed under image generation, for example, will be moved or declined.
How to fix: Review the category definitions on the Vote pages and resubmit with the correct fit, or ask us on Connect if you believe the move was wrong.
Why this happens: Public company data changes. Ticker chips use delayed quote feeds; product URLs change when vendors rebrand.
How to fix: Send a correction to feedback@ainerdnetwork.com or Connect → Feedback with the company name, what is wrong, and a link to the official source.
AI Nerd Network offers three tiers on the Subscribe page: AI Nerd Newbie (free), AI Nerd Member ($9/mo), and AI Nerd Builder ($31/mo). Live Feed, Weekly Brief, Learn, Companies, and Vote browsing stay free without an account.
Self-serve Stripe checkout is coming to the Subscribe page. Until then, paid tiers are activated manually after we confirm payment details on Connect.
Prompt Compare on prompt.ainerdnetwork.com uses a separate per-session fee ($6) and is not part of the monthly Member subscription.
Why this happens: The form posts to our mail API. Ad blockers, corporate firewalls, or a temporary server outage can block the request.
How to fix: Disable ad blockers for AI Nerd Network, try again in a private window, or email Connect → Create free account with the same details you would have submitted.
Why this happens: Manual activation may lag behind payment confirmation, especially during rollout.
How to fix: Go to the Billing section below for step-by-step recovery, or open Connect with your payment receipt and signup email.
Why this happens: Plan changes are not self-serve yet.
How to fix: Message Connect with your current plan, desired change, and the email on the account. We will confirm before any charge or cancellation.
Billing for AI Nerd Member and AI Nerd Builder is handled through our payment processor (Stripe — rolling out on Subscribe). Prompt Compare sessions are billed separately on the Prompt Compare subdomain. If anything looks wrong with a charge, start here before disputing with your bank.
Billing support: Connect → Help with my account · support@ainerdnetwork.com
Why this happens: A retry during checkout rollout or a browser double-submit can create two authorizations.
How to fix: Follow the billing steps above with both receipt IDs. We refund verified duplicates through Connect.
Why this happens: The wrong plan may have been selected during manual setup.
How to fix: Send both the receipt and the plan you intended on Connect. We adjust the tier and prorate when possible.
Why this happens: Network drops or model timeouts can end a session before results display.
How to fix: Contact us on Connect with the session time and prompt hash if shown. Include whether any model output appeared.
Hub tools live on their own subdomains so you can bookmark them independently. See the index on Tools. Full Tools access on the hub unlocks with an AI Nerd Member subscription; individual tools may have their own access rules.
Why this happens: Member tier unlocks the hub Tools section. Free visitors can still open live subdomains directly.
How to fix: Upgrade via Subscribe or Connect. While checkout finishes rolling out, we activate manually after payment confirmation.
Why this happens: Some sites block automated fetches, require login, or use heavy JavaScript shells that slow analysis.
How to fix: Try a public landing page URL (not an app dashboard). If it still fails, send the URL on Connect — we log scan errors for improvement.
Why this happens: Model rate limits, provider outages, or very long prompts can truncate output.
How to fix: Shorten the prompt and retry. If you were charged for a blank session, see the Billing section and contact Connect with the session time.
Why this happens: Tools deploy on separate Vercel projects from the main hub.
How to fix: Hard-refresh both sites. Report persistent mismatches on Connect if a feature advertised on the hub is missing on the subdomain.
The AI Learning Center is a free, 29-course, 300-chapter curriculum. No login required. Every chapter has General (intuitive) and Technical (math + code) tabs. Certification pathways are coming soon.
Formal credentials tied to the curriculum are in development. Study any course free today; when certification opens, requirements will publish on Get Certified. Until then, use pathways and course syllabi to structure your own learning plan.
Why this happens: The TOC search matches chapter titles and course names. Some legacy URLs redirect to expanded chapters.
How to fix: Use the sidebar search on Learn. If a legacy bookmark 404s, start from the course catalog or ask on Connect with the old URL.
Why this happens: Visual assets roll out after the text curriculum ships. Placeholders mark diagrams still being illustrated.
How to fix: The lesson text is complete — read the General tab for the concept map. Images fill in over time without changing URLs.
Why this happens: Code blocks are reference implementations. You need local Python/PyTorch setup to execute them.
How to fix: Copy snippets into your own environment. Prerequisites are listed in the Technical tab prose; start with Course 03 if Python basics are rusty.
Why this happens: The TOC collapses into a drawer on small screens.
How to fix: Tap the TOC toggle to open or close the chapter list. Rotate to landscape for wider reading if needed.
AI Stocks tracks publicly traded AI platforms and specialists with delayed quotes, ANN charts, and company news. This is an information page — not a brokerage and not investment advice. Private labs stay on Companies.
Why this happens: Quote ingest runs on a schedule and requires a successful Finnhub API pull. Weekends and holidays have lighter market data.
How to fix: Refresh after US market hours on a weekday. If pending persists more than 24 hours on a trading day, contact Connect — it may be an ingest issue on our side.
Why this happens: New listings or API gaps may lack candle history until the next successful ingest.
How to fix: Try another range (1D vs 1M). If all ranges are empty for a major ticker, report it on Connect with the symbol.
Why this happens: ANN displays delayed quotes for display only — not live Level I data.
How to fix: Use your broker for execution prices. ANN charts are for context while reading AI news, not for trading decisions.
Why this happens: Finnhub news availability varies by ticker and time window.
How to fix: Check the company’s Live Feed matches on the same page. Empty news on a major name may warrant a Connect report.
Best of AI is a free annual awards program. Anyone can vote (one vote per category). Builders list products through the Newbie / Member / Builder flow. Read the full rules on How It Works.
Why this happens: Missing required fields, ad blockers interfering with the form, or voting closed for the season.
How to fix: Check the category page banner for open/closed status. Disable blockers and retry. Use Connect with category name if the season should be open.
Why this happens: One vote per category is enforced to keep results fair.
How to fix: Votes are locked after submission for that category. Contact Connect only if you believe a technical error recorded the wrong choice.
Why this happens: Nomination may still be in moderation or placed in a different category.
How to fix: Allow the moderation window described in Business Listings. Then use Connect → Best of AI with your nomination date.
Why this happens: Verification and awards rollout happen after the voting window closes.
How to fix: Watch Results and the Weekly Brief for announcements. Timing is posted on How It Works each season.