COURSE 26Beginner9 IN-DEPTH LESSONS

Human-AI Interaction and Product Design

Designing human-centered AI interfaces: calibrated user trust, uncertainty display, mixed-initiative workflows, 18 HAX guidelines, and PAIR patterns.

Start Lesson 1: Human-AI interaction basics →← All 29 Courses

Course Syllabus & Units

Unit 1

Overview

1 lessons
1.1L1

Human-AI interaction basics

**Human-AI interaction (HAI)** designs how people and imperfect, probabilistic AI systems work together: when to show uncertainty, when to ask for confirmation, and how to recover from errors. Microsoft’s Guidelines for Human-AI Interact...

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Unit 2

Trust

1 lessons
2.1L1

Uncertainty in the UI

Showing users when the system is unsure—sources, hedges, low-confidence states, and “verify this” cues—without fake precision meters. HAX guidelines stress making clear **what** the system can do and **how well**, and explaining why it d...

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Unit 3

Oversight

1 lessons
3.1L1

Oversight modes

Design patterns for human control: **in the loop** (approve each act), **on the loop** (supervise & intervene), **out of the loop** (monitor after the fact)—matched to risk. PAIR patterns emphasize supervising automation, giving control ...

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Unit 4

Feedback

1 lessons
4.1L1

Feedback and rating design

Collecting thumbs, corrections, and reasons—so products improve without gaming or privacy harm. HAX guideline cluster “over time” includes encouraging granular feedback, conveying consequences of user actions, and learning from behavior ...

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Unit 5

Onboarding

1 lessons
5.1L1

Onboarding for AI features

First-run education: what the AI does, what it doesn’t, how to verify, and how to turn it off. HAX “initially” guidelines: make clear what the system can do and how well. PAIR has an entire pattern cluster on onboarding users to new AI f...

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Unit 6

Hax

1 lessons
6.1L1

Microsoft HAI guidelines (HAX)

Microsoft’s **Guidelines for Human-AI Interaction**—18 evidence-based practices—plus the **HAX Toolkit** that turns them into design library patterns, a team **Workbook**, and an NLP-oriented **Playbook** for planning failures. Academic ...

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Unit 7

Pair

1 lessons
7.1L1

Google PAIR guidebook patterns

Google **People + AI Research (PAIR)** publishes the **People + AI Guidebook**—methods, best practices, and examples for designing with AI—plus **design patterns**, **case studies**, deep-dive chapters, and a workshop kit. Citation on si...

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Unit 8

Hci

1 lessons
8.1L1

Academic HCI vs product UX

**HCI (human–computer interaction)** is the research field studying how people and computing systems interact—methods, theories, user studies, prototyping. **Product UX** for AI applies those ideas under shipping constraints. Stanford HC...

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Unit 9

Lifecycle

1 lessons
9.1L1

HAI across the product lifecycle

Applying human-AI interaction practices **from discovery through launch and iteration**—not as a polish pass. HAX Toolkit guidance: use tools early; Workbook at requirements time; Playbook while prototyping NLP failures. PAIR chapters fo...

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